Tb99 believes gaming should be a source of entertainment, not stress. We want you to enjoy it within your limits. Here you'll find all the tools, tips, and support you need to play responsibly.
Responsible Play at tb99 Is More Than a Rule — It's a Promise
From setting betting limits to taking account breaks — all protection tools are right at your fingertips on tb99. Activate them anytime.
Set a daily, weekly, or monthly bet limit — whichever suits you. tb99 will help you stick to it.
Use our self-assessment tool to check how healthy your gaming habits are. Answer honestly — the results are for your eyes only.
If you feel you need a break, use tb99's self-exclusion feature. From 7 days to permanent — the choice is yours.
If you suspect a gaming addiction, don't hide it. tb99 can help connect you with professional support services.
Tb99 strictly enforces an 18+ policy. Minors are kept off the platform through KYC verification and parental control features.
Responsible Gaming means treating gaming as a form of entertainment — not a source of income. At tb99, Responsible Gaming is a core part of how we operate.
Online gaming is growing rapidly in Bangladesh — but popularity comes with risks. Many people start out just for fun, only to realize later they've gone too far. tb99 wants to make sure that never happens to you.
The core principles of tb99's responsible gaming policy: Gaming should be fun. The moment it stops being fun, stop playing. We're always here for you.
Tb99 has built a complete ecosystem for responsible gaming. Every tool is designed to keep you in control — no pressure, just support.
It's not always easy to tell when casual gaming is becoming a problem. Watch out for these warning signs:
| Signs | Risk Level | Do's |
|---|---|---|
| Chasing Losses With Bigger Bets | High Risk | Take a Break Now |
| Neglecting Family or Work Due to Gaming | High Risk | Use Self-Exclusion |
| Spending beyond your budget | Moderate Risk | Set Your Limits |
| Lying or Hiding About Gaming | High Risk | Seek Expert Help |
| Feeling restless or irritable when unable to play | Moderate Risk | Take a Self-Assessment |
| Occasionally spending a bit more time gaming than usual | Low Risk | Set a Time Limit |
| Gaming Instead of Sleeping or Eating | High Risk | Get Help Now |
Keep in mind: If you recognize two or more of the signs above, there may be a risk of gaming addiction. There's no shame in it — the tb99 support team is always ready to help.
Tb99 offers a range of powerful tools to make responsible play easy. They are completely free to use and can be activated at any time from your account settings.
Set your own daily, weekly, and monthly deposit limits.
Set a cap on the maximum amount you can wager in a single session before you start.
After a set period, tb99 will automatically send you a reminder to take a break.
Pause your account for anywhere between 24 hours and 30 days.
Request a full account suspension for an extended break.
View a detailed report of your weekly gaming spend and time.
Setting betting limits on tb99 is simple. Just follow the steps below:
Log in to the tb99 platform using your username and password.
Click your profile icon in the top right corner and select "Settings".
Click the "Responsible Gaming" tab in the Settings menu.
Choose the limit that works for you — deposit limit, bet limit, or session time limit.
Enter the amount in BDT or the time limit and click "Save".
Tb99 will send a confirmation message to your registered phone number or email. The limit will take effect immediately.
Increasing a limit takes 24 hours to take effect — this protects you from impulsive decisions. Reducing a limit, however, takes effect immediately.
Sometimes a small limit isn't enough — you need a longer break. tb99's self-exclusion feature is there for exactly those moments.
Temporarily close your account for 7, 14, or 30 days. It will reopen automatically when the period ends.
Request an account closure for 3 months, 6 months, 1 year, or permanently.
Permanent self-exclusion is a final step. Once applied, the account cannot be reopened. Please speak with tb99 Support before making this decision.
While self-exclusion is active, you will not be able to deposit, play any games, or receive promotional offers. Your balance remains safe and withdrawals are still available.
Answer the following questions honestly. If you answer "Yes" to three or more, we recommend reaching out to tb99 support.
Do you sometimes go over your set budget and feel regret afterward?
Do you bet more to try to win back money you've lost?
Have you ever lied to or hidden things from family or friends about your gaming?
Do you feel restless, irritable, or low when you can't play?
Is gaming preventing you from keeping up with work, studies, or family?
Are you turning to gaming to escape stress or emotional pain?
Have you tried to stop gaming but couldn't?
Have you ever placed bets using money meant for bills, rent, or food?
Have you skipped sleep, meals, or personal care because of gaming?
Have your loved ones expressed concern about your gaming habits?
0–2 "Yes" answers: You're a responsible gamer. Still, always stay within your limits.
3–5 "Yes" answers: Warning signs detected. Use tb99's protection tools and take a break.
6+ "Yes" answers: Get help now. Contact tb99 support or a professional counselor.
Tb99 strictly enforces an 18+ policy. Keeping minors away from gaming is part of our social responsibility.
If you believe your child or a minor in your family is using tb99 or any other gaming platform:
tb99 treats all complaints involving minors as the highest priority. Action is taken within 24 hours of a complaint being raised.
There's no shame in talking about gaming problems. The tb99 support team is ready to help you with complete confidentiality.
Chat with our Responsible Gaming specialists via 24/7 live chat. Completely confidential.
To report a detailed issue [email protected] Write to us at the address below. You'll receive a reply within 48 hours.
To address gaming addiction, tb99 recommends reaching out to the following types of organizations:
Asking for help is a sign of strength, not weakness. tb99 is always here for you.
Find answers to the most frequently asked questions about Responsible Gaming.
Safe gaming at tb99 isn't just a phrase — it's a commitment. Join today and enjoy peace of mind with our full suite of protection tools.
By registering, you agree to tb99's Responsible Gaming policy and terms & conditions. 18+ only.